Privacy Policy

Last updated: 12/17/2025

Introduction

Proof & Parchment (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit pandpcalligraphy.com.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information only when you voluntarily provide it, including but not limited to:

  • Name
  • Email address
  • Inquiry details
  • Purchase or service-related information

We also collect limited technical information automatically, such as browser type, device type, and usage data, through analytics tools (described below).

How We Use Your Information

We may use the information we collect to:

  • Provide and manage services you request
  • Respond to inquiries and customer support requests
  • Send emails you have opted in to receive
  • Improve website performance and user experience
  • Maintain website security and prevent fraud

Cookies & Consent

Proof & Parchment uses cookies and similar technologies to support website functionality, analytics, and embedded content.

We use a cookie consent tool (CookieYes) that allows visitors to:

  • Accept or reject non-essential cookies
  • Set cookie preferences
  • Change or withdraw consent at any time

Non-essential cookies, including analytics and marketing cookies, are not loaded unless you provide explicit consent.

Google Analytics

We use Google Analytics via Google Site Kit to understand how visitors interact with our website. Google Analytics collects anonymized information such as:

  • Pages visited
  • Time spent on the site
  • Browser and device type

Google Analytics cookies are only activated after you consent to analytics cookies through our cookie banner.

You can learn more about how Google uses data here:
https://policies.google.com/privacy

Email Marketing

If you sign up for our email list, we collect your name and email address to send newsletters, updates, promotions, and related content.

We use Flodesk as our email service provider. Flodesk may collect engagement data such as email opens and link clicks to help us improve our communications.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at hello@proofandparchment.com.

Client Management & Forms

We use Dubsado to manage client inquiries, forms, contracts, and communications. Information submitted through inquiry or contact forms may be stored and processed through Dubsado for business operations.

Embedded Third-Party Content

Our website may include embedded content from third-party platforms, such as Instagram (via Smash Balloon). These third parties may collect data or use cookies when content is loaded.

Embedded content is blocked until you consent to marketing cookies.

Sharing of Personal Information

We do not sell your personal information.

We may share information with trusted third-party service providers solely to operate our business, including:

  • Website hosting and security providers
  • Analytics services
  • Email marketing platforms
  • Client management software

Your Privacy Rights

California Residents (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect
  • Request access to or deletion of your personal information
  • Opt out of the sale or sharing of personal information (we do not sell or share personal information for advertising)

Requests may be submitted by emailing hello@proofandparchment.com.

European Union & UK Residents (GDPR)

If you are located in the EU or UK, you have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

We only collect and process personal data with a lawful basis, such as consent or contractual necessity.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Proof & Parchment
Email: hello@proofandparchment.com
Website: https://pandpcalligraphy.com